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What is the role of a business analyst in an organization?

‘Business Analyst’ – If we analyze the word thoroughly we can find that it is something to do with ‘Business’ and It analyzes something around business. Therefore, person who is in the role of Business analyst has to be aware of business and equipped with analytical skill set. Business analyst has different dimensions in its roles and responsibilities. It deals with business side, technical side, financial side and many more.

In layman’s language, Business analyst analyses business related data and processes to find root of problems and needs and also, finds solution for those problems. In IT/Software companies, Business analyst acts as mediator between customer and technical team. Business analyst gathers requirements by interacting with client and analyzing their business processes to give the IT solution of their problems. Along with gathering requirements its prime responsibilities are documentation of requirements, Analyzing requirements, Prioritizing tasks, communicating tasks to technical team etc. So, business analyst has to be aware of both client’s business domain and Software development lifecycles. Sometimes, Business analyst also needs to fulfill some managerial tasks as well. Hence, we can say that Business analyst is techno-functional role in IT Company.

While performing his responsibilities, Business analyst needs to possess some important skills like good communication, analytical abilities, and also be aware of some tools required fulfill his responsibilities like MS Visio, Balsamiq, Axure, Tableau, Power BI, Jira etc. These tools help him to communicate with client or teams and helps him to complete his responsibilities. For using tools like MS Visio, Business analyst should have good knowledge of UML diagrams which helps him to communicate requirements to both client and team. Tools like Tableau and Power BI, helps him to represent or analyze some data related to business. While, tools like Balsamiq and Axure helps him to create mockups and wireframes of applications to convey vision to client.

Therefore, we can say that Along with gathering requirements, documentation of requirements, Analyzing requirements, Prioritizing tasks, communicating tasks to technical team; Creating UML drawings, Data visualization and creating wireframes and mockups are also some responsibilities of Business Analyst in IT Company.

Apart from IT sector, Business analyst holds important position in finance field as well. Business analyst as we discussed, analyses different business processes to find problems and solutions. This can be important skill for any company in other domains as well. But, for fulfilling these responsibilities, Business analyst should possess good knowledge of business domain.

Hence, Business analyst has really important responsibilities to fulfill in any organization for overall growth of organization whether in financial term or in refining business processes of organization.

About Shubham Velapure

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