RACI (Responsible, Accountable, Consulted, and Informed) matrix is a project management tool used to define and communicate the roles and responsibilities of stakeholders involved in a project. It helps to establish clear lines of communication and accountability, ensuring that everyone involved in the project knows what they need to do and who is responsible for each task. The RACI matrix is typically presented as a table, with tasks or deliverables listed in the first column and stakeholders listed in the top row. The cells of the matrix are filled with letters that represent the stakeholder’s role in each task or deliverable.
Role of each RACI matrix is briefly described below:
Responsible (R): The stakeholder assigned to this role is responsible for completing the task or deliverable. They are the person who will do the work and are accountable for its successful completion. This stakeholder should have the necessary skills, knowledge, and resources to complete the task effectively.
Accountable (A): The stakeholder assigned to this role is accountable for the task or deliverable’s successful completion. They are responsible for ensuring that the task is completed on time, within budget, and to the required quality. This stakeholder should have the authority to make decisions and act if necessary.
Consulted (C): The stakeholder assigned to this role needs to be consulted for their input and expertise on the task or deliverable. This stakeholder may provide feedback, advice, or suggestions to the responsible stakeholder to help ensure that the task is completed effectively.
Informed (I): The stakeholder assigned to this role needs to be kept informed about the progress of the task or deliverable. This stakeholder may be impacted by the completion of the task, and it is important to keep them informed of any updates or changes to the project.
By using the RACI matrix, project managers can ensure that everyone involved in the project knows what they need to do and who is responsible for each task. This helps to eliminate confusion, reduce misunderstandings, and increase accountability. The RACI matrix can also help project managers to identify any gaps or overlaps in responsibilities, allowing them to adjust the project plan accordingly.