COEPD – Center of Excellence for Professional Development Happy Learning
- EFFECTIVE COMMUNICATION
The most important skill a business analyst should possess is communication. When business users or stakeholders want to seek a change or report a problem with an existing process or service, they usually start by contacting business analysts. Business analysts explain the business expectations and requirements not only to business users and stakeholders but also to the technical team.
- LISTENING SKILLS
This relates to the issue about communication skills. The patience and listening skills of business analysts are essential. Communication is more than simply talking; you should also give business users a chance to voice their needs, wants, problems, etc. It contributes to the development of trust and a positive relationship by demonstrating that we are listening to what the user has to say. Additionally, it assists in identifying the problems’ primary causes and solutions.
- MEETINGS AND PRESENTATION
The majority of a business analyst’s time is spent in meetings and presentations. These presentations and meetings are necessary for:
Gathering requirements
Brainstorming
Status report on the project
Completing projects, etc.
- PROBLEM-SOLVING SKILLS
Business analysts need to be adept at fixing issues. There may be times when you are faced with a lot of problems and difficulties. Possessing good problem-solving abilities will help you get through such obstacles. A firm should be able to recognize the issue, come up with potential solutions, implement their strategy, and evaluate how well the plan addressed the issue.
- TIME MANAGEMENT
A business analyst that is successful at their job should have good time management skills. You will need to schedule and drive to meetings, reply to hundreds of emails, and complete a large number of paperwork. How do you do that?
Make a list of the daily chores you must complete together with the time needed.
Eliminate or assign the unneeded tasks from the list.
Put them in order of significance and criticality.
Now carry out your instructions.
- WORK PRIORITIZATION
This might fall under time management abilities. There are times when having a lot of project duties to complete may overwhelm you. You can be in a position where you’re unsure of where to begin. Most essential, you only have a short amount of time to do all of these chores.
Make a list of all your tasks.
Based on the importance and urgency, assign a priority.
Your list should start with the most pressing stuff, then move on to the more crucial items.
If at all possible, think about assigning some tasks to others.
- ABILITY TO DO RESEARCH
You are expected to conduct research for a business solution in some of the assignments. It may be necessary for you to offer an appropriate solution, which will necessitate thorough web market research, benefit comparisons, etc. You must conduct research every day if you work in the marketing sector. This is the procedure for learning about a sector, its rivals, or the opportunities that are pertinent to undertaking research. what research techniques are used.
Internet-based resources
Taking customer inquiries
Performing surveys
focusing groups meetings
gathering information from real sources, like libraries.
- DATA ANALYSIS SKILLS
I am aware that a person who performs data analysis for a firm goes by the title of data analyst, but knowing how to analyze data can set business analysts apart from the competition. Excel should be able to be used for simple data analysis by business analysts.
- MANAGERIAL AND LEADERSHIP SKILLS
Leadership and managerial abilities are necessary for a business analyst. Despite not being a requirement or a must-have ability, having these abilities aids business analysts in effectively managing their workload. Business analysts should be able to persuade others, cope with unspoken goals, and settle disputes (that range from professional to political to personal). Everything a management or leader does is expected of a BA, but without any of their authority.
- ABILITY TO WORK INDEPENDENTLY
A business analyst frequently has to manage everything on their own, from time management to setting priorities for their work. You should be able to work independently and assume responsibility for the tasks you are given. Even if you might not always receive praise, you should be proud of your job and strive to produce the greatest outcomes. To be able to work independently, you will need to possess problem-solving, multitasking, time management, and work prioritizing skills.
