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Root Cause Analysis

 Root cause analysis is a systematic processor identifying root cause of problems or events and an approach for responding to them.
 RCA is generic sense There is an implication than an methodology is used in the analysis.
 In which one process can confirm the results of another.
 In the root cause analysis is step by step process.
 Root cause analysis is identify current and future needs of organization improvement.
 RCA is on going process and it is useful for continuous improvement.
 Identify barriers and cause of problems so that permanent solution can be found.
 Develop logical approach to problem solving, using data already available in the agency.
 Identify the problem, define the problem, understand the problem, corrective action, Monitor the system. These are five techniques used in the RCA.
 Another techniques are used in RCA tabular and fishbone diagram or ishikawa diagram techniques.
 In the fishbone there are five steps 1, People 2 Process 3 Materials 4 Machine 5 Environment.
 The root cause is the core issue that is responsible for the problem generation.
 There are many methods and tools are available for RCA.
 SIX Methodology, 8D methodology,
 It is more useful for larger problem solving in the organization. But it is not generate exact result for the project.
 5why analysis is more useful in the Root cause analysis.
 It s proactive approach
 In the root cause analysis easily identify the failure or problem of the project. But problem will come. we can determine the problem easily.
 Don’t write problem by the assumption.
 This root cause analysis is helpful to increase our solving skills and also give more confident to solve future challenges.
 We can take preventive action against the problem
 Basic approach points: understand the issue properly
 Observation of the failure
 Study RCA by 5why or 1H method.
 Collect the information and data.
 Don’t proceed with any assumption
 Don’t jump into a conclusion directly.
 Focus on the real place and the real thing.
 Arrive at the cause using a logical approach.
 Be impartial.
 Steps and sequences: Form a team, Never do it alone.
 All necessary functions should be included in the team.
 Observation Should start immediately on receiving the issue.
 Discuss with team members for better clarity on the actual issue.
 Take proof of failed project or defects. It is more useful for future projects.
 Write the issue statement in specific words, short sentence.
 Verify the plan behind the failure.
 Make a proper plan for the project.
 Link the observation points for future reference.
 Five main reason for breakdowns: Basic format not maintained.
 Operating condition not maintained.
 Lack of skill.
 Weak structure.
 Previous failure not considered properly.
 Prevent problems form recurring.
 Reduce possible risk to personnal
 Reduce rework. Save money and save time.
 Increase competitive in the market.
 Reduce unwanted cost and increase profit.
 Root analysis is an deep process or technique for identifying the most basic to idenfy the problem..
 Customer complaints or feedback is helpful to reduce the mistake and it is useful for future project.
 Easily identify the human error and rectify easily.
 Assign a task to right person for right project.
 Tools are used in the Root cause: 5 whys, pareto analysis,flow charts, tree diagram, histogram, sipoc diagram, cause and effect diagram, design of experiments, brainstorming, fishbone diagram, tabular techniques etc.
 Fishbone diagram analysis: it is known as ishikawa diagram. These tools is identify to all the roots in a retrospective approach or all of the potential effects in a prospective approach. Five types of analysis(people, machine, materials processes, environment).
4.Tabular technique is useful to prepare a checklist or table of actions related to the current processes in any organization. In the case failure, the master check list is referred to find deviation. This process is limited for simple and direct actions.
5 WHY Analysis : Why-Poor finishing, Why-Painting imperfect, Why- bubble forming, Why- Expired paint, Why- Date not checked.
Whenever new software release the project and it is not fulfill customer requirement
1. Define the problem.
2. Under stand the problem.
3. Determine the relationship between cause factors
4. Determine the root cause.
5. Implement the solution.
Root cause analysis is effective for future project. It is time save and save money. Customer satisfaction increase more. Each thing analysis is deep one so error happen is very low, It is more useful to identify the problem easily in each stage of project. It is helpful to determine the solution and implement the solution also very easily. There are more techniques are useful in this root cause analysis. Each analysis techniques is more useful to analysis the data deeply and release the project easily. This analysis is helpful to identify the project error easily but it is not guarantee to control the future error or mistake.

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