Project change management is to ensure that the project achieves its expected results and results by supporting the individual transformations required by the project. When you install new technology, employees must adopt and use it to create value. When you implement a new process, employees must adopt and use it to deliver value. Project-level change management provides specific strategies, plans, actions and steps, focusing on affected employees and aligning with project deployment.
Project change management can be applied to any project or plan that affects the way employees work. Some changes affect hundreds of employees, while others affect thousands of employees. Changes can be driven by external factors, internal factors, or some combination of the two. Changes can affect processes, systems, tools, organizational structures, or job roles (or any combination thereof). However, if change requires employees to complete their work in different ways (by demonstrating new behaviors, following new processes, and using new tools), then project-level change management can play a role.
From a project perspective, change management is a set of activities (processes and tools) applied to a specific project or plan to drive adoption and use.
Change management is a…
- Benefit realization tools
- Ensure results and methods of results
- Ways to improve the rate of return on investment
- Optimal adoption and use of tools
- Tools to avoid excessive project costs
- Ways to reduce project risks
The main goals of change management are:
- Manage each change request from initiation to completion;
- Process the change request according to the instructions of the relevant authority;
- Communicate the impact of the change to the appropriate personnel; and
- Allows management of small changes with minimal overhead
The Seven Rs of Change Management
- Who raised the change? …
- What is the reason for the change? …
- What is the return for the change? …
- What are the risks involved in the change? …
- What resources are needed to deliver the change? …
- Who is responsible for the “build, test, and implement” part of the change?
- The organization gains business value
- The organization keeps providing valuable features to customers
- CR can simplify the application and make it more user-friendly
- If the impact analysis is not done well, the project will fail
- If the required CR is not implemented in a timely manner, the organization may lose business.
- Technical architects, Dev and QA teams should understand CR in advance to avoid major design changes in the future
The project team must evaluate the requirements of CR with the help of impact analysis, and each team member should understand CR in advance. CR should be tracked very carefully at all stages and requires more attention during the QA process.