Project Change Management
There is something is always constant in this world is “change”. Businesses are prone to make changes to their products given the dynamic requirements or challenges in the release, etc. Change is inevitable give the contemporary conditions. The question is how do you track the change and understand the impact of the change?
There are various tools that help us to track the change that happens in the project. Businesses have embraced Agile and they create a backlog based on the priority and move into the subsequent changes based on the progress. Ultimately, it comes to an end when all the requirements are fulfilled and the product is ready for the release. What if, there is change in the requirement of the customer at a very critical stage?
Change Management In practice
This is when the change management comes into the practice using various tools and methodologies like JIRA and KANBAN. For instance, In BPM the change management is always in place given the change in the activities of the process due to regulatory or organizational shift. There is also change in resources due to temporary or permanent movement. The best example of the critical resource is the process owner who has to give the approval for the changes that has happened in the particular process. A change management ticket immediately gets raised to read the impact of the change and precisely understand the change description. Since change is continuous, often the KANBAN methodology is used to track the continuous flow of the changes due to process model change, hierarchy change, resources change or any other regulatory change that impacts the value stream mapping of the process.
There could be change in the downstream or the upstream process which also creates an impact on the other processes which are dependencies. It is always crucial to create the priority ticket for any change management that is in place. This makes the changes management move to subsequent stages and ultimately accomplish the change in the application or the process model.
Clear and concise description of the change and approvals required for the change to be implemented is equally necessary before incorporating any kind of the changes in the project.
When it comes to change in the regulatory environment or banking eco system. It is imperative to understand the impact of the change and then implement the change after the necessary approvals. QA assumes a significant role in ensuring the requires practices have been followed before the changes are implemented.
Six Sigma in Change Management
SIPOC is one of the six sigma tools that can be used to understand the impact of the change on the process or project. SIPOC (Suppliers, Inputs, Processes, Output, Customers). Six Sigma has remained an effective tool in understanding the impact on the stakeholders in order to ensure the quality product is delivered to the customer.
Evaluating Risks & Controls
Evaluating the risks & controls is indeed one of the most important practice before the change is executed the SOR System of Record or Application. Any risks that derive due to the change needs to have the controls in place with all the required stakeholder approvals.