Stakeholder is a person or a group of person or an organization who are directly or indirectly involved in a particular project and will get benefitted by that project.
- Identify Stakeholders:
Following people usually get involved directly or indirectly in a project in an organization:
- Project Manager
- Business Analyst
- Project Sponsor / Business Owner
- SME (Subject Matter Experts)
- HR Manager
- Admin
- Stakeholders Listing Document:
The next step is to document those identified stakeholders in an Excel or in a Word document. All of the collected information then are effectively used to support the project later.
- Stakeholders Summary:
All of the identified stakeholders are then stored and prioritized according to their involvement in that particular project and get summarized in such a manner so that those stakeholders can be easily identified according to their contribution in that particular project.
- RASCI Matrix:
RASCI Matrix is an acronym for Responsible, Accountable, Supporting, Consulted and Informed.
- R- Responsible:
A person who is working on activity is a responsible person.
- A-Accountable:
A person having decision or authority on activity is an accountable person.
- S- Supporting:
A person who is supporting the activity is a supporting person.
- C-Consulted:
A key stakeholder who is either working on activity or having decision authority is a consultant.
- I-Informed:
A person who needs to know about an action or a decision.
- Example:
The following template of RASCI Matrix in a Project will help to give more clarification on the same:
TASKS | ROLES | |||
Project Manager | Business Analyst | Project Sponsor/ Business Owner | SME (Subject Matter Expert) | |
Project Methodologies | R | S | A | S |
Requirement Analysis | A | R | – | I |
Requirement Gathering | I | I | – | R/A |
Document Sign Off | S | R | A | – |
Change Management | A/C | R | – | C |