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Disparity among Business Analyst & Data Analyst

As importance of Data science has been a major factor for growing business, Data Analyst and Business Analysts holds their position as a potential driver of any organization. Few years back, role of Data Analyst & Business analyst was almost same or you can it was blur or interchangeable. Over …

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Request for Quotation

Request for Quotation( RFQ ): is a document that a client organisation submits to the potential vendors or suppliers requesting for quotations for a product based on their requirement. The goal is to be able to compare the vendor or supplier offerings on the requirement. If the company is clear …

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Request for Proposal

Request for Proposal- RTP is also called Request for Tender. Request for proposal is published by the company when they know that they have a problem but do not know how to resolve it. RFP specifies what the client is looking for and provides a brief description of the each …

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COMMUNICATION METHOD

COMMUNICATION METHOD: A Business analyst spends most of the time in interaction with clients, developers,testers and other stake holders. BA works as a bridge between Client and technical team , so its very important for a BA to have strong communication skills .If a requirement is not communicated properly to …

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Enterprise Analysis

Enterprise Analysis: Enterprise Analysis is one of the business analyst activities.It comes in preproject phase and its a high level analysis .Mostly senior BA involved in this analysis . Enterprise analysis includes below steps 1.Identify & Define Business Need 2.Access Capability Gap 3.Define Solution Approach 4.Define Solution Scope 5.Perform feasibility …

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Pre-Sales Process

The pre-sales process is the set of activities that is carried out before the customer has been acquired. The pre-sales process is the specific set of activities that lead up to winning a new contract or acquiring a new customer. Companies generally have a pre-sales team in place which is …

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Acceptance criteria, Business value and Complexity point in Scrum process.

Acceptance criteria, Business value and Complexity point in Scrum process. Acceptance Criteria :- Acceptance criteria is a list that names the user requirement one by one /separately. It describes the condition under which the requirement are desired, this helps in getting rid of any misunderstandings. In any Software development process, …

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Customer Relationship Management

Customer relationship management (CRM) refers to the principles, practices and guidelines that an organization follows when interacting with its customers. From the organization’s point of view, this entire relationship encompasses direct interactions with customers, such as sales and service-related processes, and forecasting and analysis of customer trends and behaviors. Ultimately, CRM serves to enhance the …

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Customer Relationship Management

Customer Relationship Management   Customer relationship management (CRM) is a term that refers to practices, strategies that companies use to manage and analyze customer interactions and data throughout the, with the goal of improving customer service relationships and assisting in customer retention. CRM systems store customer data across different channels …

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customer relation management

BLOG 2 CUSTOMER RELATIONSHIP MANAGEMENT CUSTOMER RELATIONSHIP MANAGEMENT:             Customer relationship management(CRM) Iis a strategy for managing all your company’s relationships and interactions with your customers. It helps you improve your profitability. Most commonly, when people talk about CRM they are usually referring to a CRM system, a tool which …

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