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Business Process Module

Business process Module:

A Business process has a Goal.
A Business process has a Specific inputs.
A Business process has a Specific Output.
Uses Resources.
A Business process has a number of activities that are performed in some order.
Creates value of some kind for the customer. The customer may be internal or external.

A Business process is a collection of activities designed to produce a specific output for a particular customer or a market. It implies a strong emphasis on how the work is done within an organization, in contrast to product focus on what. A process is thus a specific ordering of work activities across time and place, with a beginning and end, and clearly defined inputs and outputs : a structure for action.


Goal(profit/quality/support) – Sugarcane juice(profit), ATM(support) and Bank(profit)
Sugarcane Juice(profit) – Sugarcane,lemon,paper,glass,ice,ginger.
ATM(support) – Data, Money
Bank(Profit) – Customers


Sugarcane Juice(profit) – Machine, Glass.
ATM(support) – ATM Machine,setup,network.
Bank(Profit) – Human resources,setups,computers applications.


Profit – Goal ,Inputs of sugarcane,Resources of Sugarcane.
Support – Goal ,Inputs of ATM,Resources of ATM.
Profit – Goal ,Inputs of Bank,Resources of Bank.


Profit – Fresh Juice
Support – Financial Transaction
Profit – Financial Transaction

Value to customer:

Profit – Satisfy of thirsty hygienic energetic refreshment tasty food.
Support – 24/7, Everywhere around them,Quick process,Easy Process.
Profit – Security to money,Sudden financial assistance, low rate of interests.

The Term Business Process Modeling refers to creating a graphical representation of the different workflows in an organization that captures the process and interactions between the various departments. A clear picture of the current process helps to identify the backlogs and bottlenecks so that a better and more efficient process can be derived.There are multiple tools to create the graphical view of our workflows. An organization does not use all the tools but uses the most efficient tool for the process.

The different process Modelling techniques:

Business Process Modeling Notation
UML Diagrams
Gantt charts
Pert Diagrams.

Business Process Modeling Notation:

The pictorial representation using this BPMN method comprising the standardized symbols to represent different activities and interactions is popular among large enterprises around the world. Business Analysts choose these tools to design processes as it is the standardized and widely acclaimed method for process definitions.

UML Diagrams:

UML Diagrams is one of the popular techniques of business process Modeling. UML stands for unified modeling language which was originally developed for software development.
UML is an Object oriented representation chart that depicts the relationships between the actors and the system and has different types such as use case diagrams , sequence diagrams,activity diagrams and so on.

Flow charts:

Flowcharts are probably the only type modeling in this list that needs no introduction and people are instantly familiar with these concepts. Flow charts are simple representations but lack the ability to model complex interactions in a single diagram.

Gantt Charts:

Gantt charts are used by business experts as it helps to break down a complex task into multiple sub-tasks clearly linked by their dependencies. Each one of these subtasks has a specific time frame within which the task needs to be completed.

PERT diagrams:

PERT diagrams are widely accepted in the business community right after the BPMN .
The Major advantage of using these techniques is that instead of creating theoretical solutions, it is used to create a realistic timeline for a process to be completed.

Advantages of business process Modeling:

Get a clear picture of the entire organization processes.
Identify the interactions in the processes and bring about the improvement workflows using a graphical representation.
Create a better workflow process for the business to perform better and pave the way to future improvements and expansion.
Improve overall product and service quality by improving process efficiency.

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