COEPD – Center of Excellence for Professional Development Happy Learning
Business Process Modelling
Business process Modelling is process of graphical representation of identifying the potential improvements.
A Business process is step by step sequence of events and it is performed by a business user to achieve a specific goal to achieve the desired outcome and specific goal by using methods and tools to Analyse, re-design, execute and monitor business processes, with the aim of improving their performance. The improving performance can be from Assets and Resources of it can be Financial, Human Resources, Technology or materials. It follows the steps like some of them can be manual or spreadsheet or a sticky note or computer or a business persons or they might be using software, they can have variations and exceptions it varies or it can be following the same sequence steps example of registration of course.
Main reason of using Business process modelling is to know the work when can it be done, when the job starts, Finishes and if the job is on hold also.
The main agenda for behind using this Business process modelling is to give the best output by improving process efficiency, training by complying with industry standards and it is used to map 2 different states process: As-IS states about the process currently right now, without making any changes or improvements and TO-BE, the future state, after making the changes or improvements.
Helps to understand how people, processes and technologies are working currently and how we can improve and improve ROI.
The main values of business process modelling is transparency with Quality for External and Efficiency in Internal .
Like examples of business processes are:
Order Processing
Payment submission
Check processing
Steps in Business process Modelling:
Process Identification
Process Enumeration
Process scoping
Access/Analyse the process
Develop the future state business process
Implement the improved process and monitor it.
There are few techniques also used in this process analysis like:
Lean
Six Sigma
Business Analysis
Operations Management
There are different methods used in BPM such as flowchart, data flow diagrams, activity diagrams, Gantt charts, Data flow diagrams, Interaction diagrams, sequence diagrams, object oriented diagrams.
This BPM it visually depicts a detailed sequence of business activities and informational flows the main purpose is to model ways to improve efficiency and gain competitive advantage by understanding there internal business procedures so that they can be managed and more efficient this is usually an agile exercise for continuous improvement
By using this BPM benefits are:
Improve in the Efficiency
Transparency
work simplification
Save down in time and energy
Improvement in output
Full filling the GAPS
Best utilization of Resources
Minimizing the potential danger of loss
Gain the competitive advantage
To successful implementing the BPM need to be ware of avoid few common mistakes:
Insufficient information from stakeholder
Not involving enough people
Not taking the information from right stakeholder
Cross verify the requirements from experts SME
Set up a clear goal /mission for each model
Challenges faced in Business process Modelling:
Learning and sustaining tools
Importing the data from existing content from other tools or MS Office
Process Documentation
Communicating with internal and external key stake holders
Evaluating process through simulation
