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Business Process Modeling


Business process modeling (BPM) is the activity of representing the processes of an enterprise , so that the current process may be analysed , improved.

Initially it has a goal, which means why this process is here? Most of the times the reason can be profit making or inducing some quality or supporting some other process.

A business process

  • Has a goal
  • Has specific inputs
  • Has specific outputs
  • Uses resources
  • Has a number of activities that are performed in some order
  • Creates value of some kind for the customer. The customer may be internal or

Difference between Inputs and Resources is

Inputs gets converted to outputs where as Resources facilitates the process

A business process is a collection of activities designed to produce a specific output for a particular customer or market. It implies a strong emphasis on how the work is done within an organization, in contrast to a product’s focus on what. A process is thus a specific ordering of work activities across time and place, with a beginning, an end and clearly defined inputs and outputs

Benefits of Business Process Modeling:

  • Clear understanding of how the process works
  • Identifies and eliminates inefficiencies
  • Sets a clear starting and ending to the process

The primary objective of Business Process Modeling is analyze how things are now and how should they be carried out to achieve better results.

Business Process Modeling can be presented in the form of flow charts, gantt charts etc..,

Business Process Model Example: Juice Vendor, where customer orders juice

  • Customer makes an order of juice
  • Vendor grinds the juice using a machine and adds sugar to it
  • Pours the juice into glass
  • Serves to the customer
  • Vendor collects money from customer

In the above example the goal is to make money, input is sugarcane, machine is resource, fresh juice is output. The process is performed by number of activities in order.

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