Business Process Model

Introduction :

In 1960, S. Williams introduced the term “Business Process Modelling” in the field of Systems Engineering in an article called “Business Process Modelling Improves Administrative Control”. In the 1990s this term became popular.

Business Process Model defines a model in which specific input is given to get a specific output for particular Customer or Organization through a structure of step by step flow of action.

A Business Process Model (BPM) :

• Has a Goal which can be defined in the term of profit, quality or support.
• Has defined inputs.
• Has specific outputs.
• Uses concerned resources as per necessity.
• Has a flow of activities.
• Creates value to the Customer.

Tools :

These tools provides Users the ability to build their business model to process the model. Widely used Models are :

• Use case diagrams
• Activity diagrams
• Business Process Model and Notation(BPMN)
• Life-cycle Modelling Language (LML)
• Unified Modelling Language(UML)
• Gantt Charts.
• Flowcharts
• Functional Flow Block Diagrams

Role of BPM in an Organization :

According to Gartner , Business Process Model ““links business strategy to IT systems development to ensure business value,””. BPM is both visible and invisible to customer through all levels of activitie in an Organization. Some of BPM activities include invoicing, shipping orders, providing customer information etc.

Benefit of BPM :

Some of the key benefits include :

• It increases control of Process at each step.
• Proper utilization of resources.
• Improves operations of events.
• Aligns activities with the required/improvised business strategy.

There might be some evolving challenges and drawbacks of Business Process Model but still it is the most used and suggested Model for any Organization to maintain a sequenced flow of events to get a specific outcome.