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Ramya Rangisetti

Customer Relationship Management(CRM)

When we look at the back-office layer of the technology stack, one of the core components is going to be just how an organization keeps track of its customers. These days that usually means a Customer Relationship Management tool, or a CRM. Customer Relationship Management or what most people will …

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Workflow Analysis

The 5W1H method is an outstanding method to better understand and delineate situations. Below is the description of Work flow Analysis using 5W1H Technique. What is a Workflow? Workflows are a sequence of tasks that your business carries out on a regular basis. It can be described as a representation …

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