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Ayesha Hussain

ROOT CAUSE ANALYSIS

DEFINATION: Root Cause analysis is a technique to identify the root cause of risk, defect so that solutions can be devised to reduce or eliminate them. ELEMENTS: 1. The Fishbone Diagram A fishbone diagram (also known as an Ishikawa or cause-and-effect diagram) is used to identify and organize the possible …

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BEHAVIOURAL CHARACTERISTICS FOR BUSINESS ANALYSTS

  #1 – Must have excellent presentation skills  A BA has to facilitate workshops, or give presentation to stakeholders or project team. Thus, BA must have excellent presentation skills. #2 – Must be excellent at time management   A BA must have excellent time management skills to ensure that the project …

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