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T.Nandini Singh

customer relation management

BLOG 2 CUSTOMER RELATIONSHIP MANAGEMENT CUSTOMER RELATIONSHIP MANAGEMENT:             Customer relationship management(CRM) Iis a strategy for managing all your company’s relationships and interactions with your customers. It helps you improve your profitability. Most commonly, when people talk about CRM they are usually referring to a CRM system, a tool which …

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BLOG-1 BRD vs FRD BRD( Business Requirement Document): Business requirement document (BRS) or Business requirement specification document (BRS) both are same. The Business/ Client/ other stakeholders provide a requirement. One requirement can be small or big. But, has to break wherever it requires and taken as multiple requirements. BRD highlights …

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