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Monthly Archives: October 2021

Customer relationship management

Concept Customer relationship management (CRM) is all about managing the interaction between company and current, potential customer. It uses history of the customer with the company, specifically focusing on customer retention and ultimately driving sales growth.   Definition Customer relationship management (CRM) is the combination of strategies and technologies that …

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Analyze potential value and recommend solution

Purpose: Estimate the potential value of each design option and to establish which one is most relevant to meet the client’s requirement. Description: Business analyst team estimates the potential value of each design. Later compare with each design in that the best design will be chosen based on the client’s …

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Backup and Recovery Testing

Introduction Most people work with data. Data can be as simple as storing a file in the system or email conversation between colleagues. Data can be as complex as storing confidential data across multiple devices through a complex network. Generally speaking, data comes in various forms – customer profile, messages, …

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Gantt Chart

Introduction A Gantt Chart is a horizontal bar chart used in project management to visually represent a project plan over time. Modern Gantt charts typically show you the timeline, status, who’s responsible for each task in the project. Gantt Chart is one of the tools used to track a project. …

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ROLE OF BUSINESS ANALYST IN SCRUM

ROLE OF BUSINESS ANALYST IN SCRUM Six core capabilities of business analyst in an agile scrum: Situation Analysis This involves understanding the current state what needs to change, what expected outcome is and understanding how value is determined. Analyzing the current stage involves identifying and communicating with key stakeholders in …

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Project Charter

Project Charter   Definition: Project charter is simply a document that formally authorizes the existence of an ongoing project with a clear concise of its goals. It outlines the totality of projects to help team members to quickly grasp the goals, tasks, timelines and stakeholders involved. The project charter along …

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Enterprise Analysis- Knowledge Area

Enterprise Analysis- Knowledge Area:           Enterprise Analysis is a process to identity Business Need, Refine and Clarify the definition of the requirements and define the solution scope that can implemented feasibly by the business. This describes the problem definition and analysis, business care development, feasibility studies, and the definition of …

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Relationships in USE CASE Diagrams

Relationships in USE CASE Diagrams:   “ONE PICTURE IS WORTH A THOUSAND WORDS.” Quoted by Fred R Barnard, an advertising executive.   Similarly, a Use Case diagram is a diagrammatic representation of a complex system-user interactions. In other words, a Use Case diagrams represents how a user/third-party actor interacts with …

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WORK FLOW ANALYSIS

The method  5W1H is a  skilled way to better understand and describe the situations. Below is the description of Work flow Analysis using technique that is 5W1H. What exactly is a Workflow? Workflows are a sequence of tasks that our particular business carries out on a basis that is regular. It may be to as …

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PROJECT CHARTER

Definition : A  Project Charter is a document that incorporates the statement of scope ,objectives and individuals who     are  taking part in the project. Moreover it explains in facts about the project goals, roles and responsibilities  of participants, identifies the main stakeholder and defines the authority of a Project  Manager. …

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