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Daily Archives: October 12, 2021

Customer relationship management

Concept Customer relationship management (CRM) is all about managing the interaction between company and current, potential customer. It uses history of the customer with the company, specifically focusing on customer retention and ultimately driving sales growth.   Definition Customer relationship management (CRM) is the combination of strategies and technologies that …

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Analyze potential value and recommend solution

Purpose: Estimate the potential value of each design option and to establish which one is most relevant to meet the client’s requirement. Description: Business analyst team estimates the potential value of each design. Later compare with each design in that the best design will be chosen based on the client’s …

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Backup and Recovery Testing

Introduction Most people work with data. Data can be as simple as storing a file in the system or email conversation between colleagues. Data can be as complex as storing confidential data across multiple devices through a complex network. Generally speaking, data comes in various forms – customer profile, messages, …

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Gantt Chart

Introduction A Gantt Chart is a horizontal bar chart used in project management to visually represent a project plan over time. Modern Gantt charts typically show you the timeline, status, who’s responsible for each task in the project. Gantt Chart is one of the tools used to track a project. …

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