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Daily Archives: June 25, 2018

Customer Relationship Management

Customer Relationship Management   Customer relationship management (CRM) is a term that refers to practices, strategies that companies use to manage and analyze customer interactions and data throughout the, with the goal of improving customer service relationships and assisting in customer retention. CRM systems store customer data across different channels …

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customer relation management

BLOG 2 CUSTOMER RELATIONSHIP MANAGEMENT CUSTOMER RELATIONSHIP MANAGEMENT:             Customer relationship management(CRM) Iis a strategy for managing all your company’s relationships and interactions with your customers. It helps you improve your profitability. Most commonly, when people talk about CRM they are usually referring to a CRM system, a tool which …

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BRD vs FRD

BLOG-1 BRD vs FRD BRD( Business Requirement Document): Business requirement document (BRS) or Business requirement specification document (BRS) both are same. The Business/ Client/ other stakeholders provide a requirement. One requirement can be small or big. But, has to break wherever it requires and taken as multiple requirements. BRD highlights …

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